Chapters

Here you will find links to all chapters from the HAA curriculum.

  • 1
    Chapter One: Role of the Health Access Assister and Enrollment Entities
    • Role of the Health Access Assister
    • Roles and Responsibilities
    • Training Standards
    • Compliance, Conflict of Interest & Compensation
    • Role and Responsibilities of the HAA Trainer and Enrollment Entity
    • HAA Agreement - Sample
    • HAA Trainer MOU - Sample
  • 2
    Chapter Two: Enrollment, Health Insurance, Affordability Programs
  • 3
    Chapter 3: Application Process
  • 4
    Chapter 4: Retention
  • 5
    Chapter 5: Utilization - Patient Navigation
  • 6
    Chapter 6: Cultural Sensitivity
  • 7
    Chapter 7: Outreach
  • 8
    Chapter 8: Assister's Toolkit

Course curriculum

  • 1
    Chapter One: Role of the Health Access Assister and Enrollment Entities
  • 2
    Chapter Two: Enrollment, Health Insurance, Affordability Programs
  • 3
    Chapter 3: Application Process
  • 4
    Chapter 4: Retention
  • 5
    Chapter 5: Utilization - Patient Navigation
  • 6
    Chapter 6: Cultural Sensitivity
  • 7
    Chapter 7: Outreach
  • 8
    Chapter 8: Assister's Toolkit